A chatbot is a computer program that talks to people like a human. It can answer questions, help with tasks, and make conversations easier.
Why do I need Chat Bot?
Consumers today expect instant response time from retailer and more personalized approach. Chat Bot is alive 24 hours and can respond over 120 languages. A lot of support and repetitive enquires can be solved by accurate Chat Bot configuration. It is important to implement Chat Bot in your social media especially when you are expanding your business to greater audience and do not want to leave your customers behind.